4 Comments

  1. Good advice about treating people (clients) as unique individuals with their own individual personalities (pocketbooks). That is the value of appreciating diversity. Listen to your customer.

  2. one time i was in a car dealership ,getting parts guy came in old country overalls , and sales guy snubbed his nose up at him. guy turned around talked to another guy he paid cash with a stack of bills , and plenty left over really nice truck too

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