Where do rules come from..?
Making Rules
Startup Life
Investment Addiction
Put the gadget down…
Startup Life
The Price of Fries in Amsterdam
Drugs, prostitutes and the value of French fries…
Life on the YouTube Plantation
Ramifications of YouTube’s Toxic Environment
When you subject large numbers of people to a psychological experiment should it be a surprise when they start snapping..?
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Breaking things down into systems / standard operating procedures is a great way to make something teachable. It also has the additional benefit of avoiding creating a workplace that prizes individual “Heros” over sustainability.
Working in software support, I am just happy I only have to work on 1 ticket at a time. lolz