January 26, 2018
Startup Life, Video
Where do rules come from..?
Sound of Silence
Could Amazon save what people think it will destroy..?
The ducks are our salvation..!
Are you “fixing” the right thing..?
Breaking things down into systems / standard operating procedures is a great way to make something teachable. It also has the additional benefit of avoiding creating a workplace that prizes individual “Heros” over sustainability.
Working in software support, I am just happy I only have to work on 1 ticket at a time. lolz
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